Jerk

I just had the WORST phone call here at work! The guy didn't even have the right department, and he chose to berate me pver the phone.

He told me he was looking to see if his info was submitted. Come to find out, he wasn't even speaking with the right dept. Anyway, he was a real jerk and didn't even let me get a word in to find out his situation. By the end of it, I was upset and totally left the dept. for about ten minutes. A friend came out to talk to me and I came back, but I was still pretty upset. I hate being put into bad situations like that.